Returns & Exchanges
At Raas, we want you to be completely satisfied with your purchase; if you are not happy with your order, we offer a hassle-free return or exchange within 30 days of delivery. Please ensure that all items are unworn, unwashed, and include their original tags and packaging.
Return Process
- 1.Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging and attach the prepaid shipping label provided via email.
- 3.Drop Off the Shipment
Take your package to any authorized courier drop-off location or schedule a pickup through our logistics partner.
- 4.Receive Your Refund
Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.